OUTSIDE IN HC Hardcover – Illustrated, 28 August 2012
Product ID: 80660556
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B**A
Excellent book
An excellent book to read on CX.
P**R
Five Stars
Excellent book with rich insights into the domain of customer experience.
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Great price for an authentic product. Fast international shipping too!
3 weeks ago
The product exactly matches the description. Very satisfied with my purchase.
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