ECOVACSDEEBOT N30 Omni Robot Vacuum and Mop, 10000Pa Suction, TruEdge Adaptive Edge Mopping, ZeroTangle 2.0 Technology, Hot Air-Drying, Self-Emptying, Auto-Lift Mopping, Obstacle Avoidance

The Ecovacs deebot N30 Omni is a robot vacuum with a mop pads. It does wet your floors but it uses the mop heads to help clean the floors. It also has a spinning brush on the corner. The configuration was a bit tricky at first. There is an audio that plays to help you set up and tells you the status of the vacuum. One instruction says to scan the QR code. If you don’t look at the instruction manual, you may be spending time looking for it. It is on the top of the vacuum under a flap cover. You will need to download the app as well and create an account. This part was fairly easy.Where it gets tricky is connecting to the vacuum via wifi. The vacuum has its own wifi antenna. The app sees the vacuum’s wifi and fails to connect. I tried a handful of times. But you can connect manually and it finally connected. The next issue was it detecting a new firmware patch. It kept failing to download. I had to delete and reconnect the vacuum with the app and finally it successfully downloaded and installed the update. Even with this small issue, it is great that it checks for the version before letting you start using it.The app is easy to use. You can map the room you are in or just vacuum and it will map as it vacuums. There is a round sensor on top of the vacuum that maps the room and tracks the path it takes. As it leaves the dock, it tried to go around the dock area. My previous robot vacuum leaves the dock area before it starts to vacuum. I feel this wastes time as it maneuvers around the dock. The vacuum itself is quieter than my previous one. I started in the bedroom. It went under the bed and we have cables there. It got stuck. My other robot vacuum detects these and will avoid it. This vacuum tries to run over it. You really have to clear the floor in areas you want it to vacuum.After docking back, you are given an option to clean the mop pads. There are two water reservoirs. One for clean water and one for dirty water. You will need to use a cleaning solution and if you want to use one from Ecovacs, they cost about $28 for a 35 fl oz. This is not included, not even a sample.Overall, I like it because it is quieter than my previous robot vacuum. The app is user friendly. So far, my only complaint in terms of using it is object detection like cables on the floor. You really have to clear the floor. In that case, you may just want to sweep as you are clearing the floor.

This vacuum and mop combo robot is of decent quality. There are pictured instructions in the manual and on the box it comes with. Instructions are simple to follow for installation and setting up with its mobile app.The app itself is pretty self explanatory to use, and works with our 5G network. I like that it offers many modes to choose from: vacuum function alone, mop function alone, vacuum then mop, or vacuum and mop at the same time. The above modes, vacuum suction power level, mop water flow rate, and cleaning speed all can be adjusted easily on the app. It’s nice that it lets you able to set up unlimited virtual boundaries on the mobile app map by just drawing lines or rectangles. Much better than our old version iRobot’s limited amount of boundary wall units that need to be put down on the ground of the entrance to the areas we don’t want it to enter. The mobile app also has many other cool features like letting you name the areas, select how it reacts to carpet etc.During use, it scans and divides the house in several sections and thoroughly clean each section by running in parallel lines to cover every reachable spot. It would return to base station by itself to empty the trash when it’s full, or to charge when it’s low on battery. The base would automatically do so for the robot when it’s docked, which is very convenient. And you can choose if you want it to resume the unfinished cleaning tasks once trash is emptied or battery is charged. It runs more quietly than the other two cleaning robots we owned that are from different brands, and charges faster too. We found no hair wrapping around the roller brush after many uses, it’s indeed tangle free. Works as expected on all varieties of our floors(hardwood, carpet, tiles), transitions between them smoothly with no issues, cleans well.

The media could not be loaded. I bought this in December. It seemed to have trouble getting a complete map, but I figured when I use it enough it eventually would have it complete enough to set up Areas (rooms). Until then I have to draw rectangles to create a custom area. Last week I tried to lasso my kitchen to have the floor cleaned for a party. This device just aimlessly meandered around in squiggly circles in one corner of the custom area (see attached photos). It eventually gets confused and loses the custom area and wanders everywhere. I tried again with a smaller area near the charger. Same thing, so I hit 'Return to charger'. The video shows it wandering all over the room with no idea where the charger is only steps away.Okay, so it’s within the year, I’ll just invoke the warranty with Ecovacs to get it fixed or replaced. They had me send the serial number of the robot, of the charger base, and order invoice to confirm the date. I also sent several of the app screen shots and videos. But their reply was:—————————Thank you for keeping us updated. Please be advised that our utmost commitment lies in providing our esteemed customers with the highest level of satisfaction and superior quality products. To ensure your peace of mind, we proudly offer a comprehensive one-year warranty for all purchases made exclusively through our authorized sellers and official websites. However, upon careful review of your email, it has come to our attention that Olive Branch Enterprises is not an authorized seller of our esteemed products. We sincerely apologize for any inconvenience this may have caused you. In such instances, we strongly recommend reaching out directly to the seller for further assistance as they should bear responsibility for any maintenance or service issues pertaining to your purchased machine. Your business holds immense value to us and we remain dedicated to addressing any concerns you may have promptly. Please do not hesitate to contact us if you require additional information or assistance as our team is always readily available to ensure a delightful shopping experience with us.** Customer feedback is very important to us. Kindly write a review of our product/s and post it to the reseller where you purchased your product from. **——————So I try to contact Olive Branch Enterprises from the order. Of course you can only get an (overseas) agent from Amazon to talk to about it. When they finally understand the issue (after telling me to contact the manufacturer, or unsuccessfully verifying my account when they called me from a request while logged on to my account, etc) they go to ‘check on this one’ and the call drops.This is the 2nd Ecovacs I’ve owned. The first one (T5) I loved, right up until it decided to stop moving because the floor drop detector camera lens was dirty. It wasn’t dirty. And I have no stairs for it to be detecting. No way to override, just a flawed design. I then had a giant T5 paperweight. Thought I’d get the next model up hoping it had less bugs. No such luck. So fair warning. Purchase this at your own risk only if it is not particularly important that the robot actually work. These are for decorative purposes only.